Our Services
Pre-sale service
Our technical team have rich experience of bearing grinding machine and surface grinding machine in bearing industry, first we Introduce our company is history and all products details and machine advantage to customers and then recommend the models and configurations according to customers demand, and provide the further grinding machines details(bearing grinding, spherical roller grinding, surface grinding) to customers according to their needs, so that customers get the initial messages about machines details, can help our customers solve their question and assist to their choice.
Sale Service
After deep discuss with our clients for demand, analyse the demands from multiple sides, include products model and grinding type, grinding accuracy, processing size, processing cycle, production efficiency, machine working life, operation notice, safe points, and processing precision(surface roughness, roundness, straightly, part profile etc.), machine maintenance and business term(payment mode ,delivery time, warranty time etc.), and help customers set up the full production line for bearings base on lowest production cost and made custom.
Quality Control
Our production line is base on international ISO 9001 certification and bearing industry standard and technical agreement of both parties to strictly control the production quality, we always monitor the every production stage, such as cast material of grinding machine body, all spare parts unit, electronic application unit, pneumatic unit, hydraulic unit, control system etc, we adopt the advanced management solution against the assembly of whole grinding machine, to enhance the processing stability and working lifespan and put down the accuracy details of every parts, for example bearing raceway , surface grinding, OD grinding, ID grinding and end surface grinding.
Packing And Loading
We always to make the firmly wooden case package of machine According to custom demand of customers country, and treat with fumigation for the wooden box, and strictly control the delivery time, ensure customers receive the goods on time, we provide the optimal difference freight way according to customers requirements, for convenient to start to running the project after receive the goods, we will put the kinds of documents, including the goods instruction, operation instruction, circuit diagram file, panel operation file, maintenance file and related videos.
Training
When the initial inspect to grinding machine,We will conduct the first training for the customers in our factory, training content including the structure of machine,function of every unit(includes the mechanical unit, hydraulic unit, pneumatic unit, controller), panel operation, operation notice, maintenance of machine etc, when the second training, we will train the problems which actually meet at actual working. all customers engineers will be the expert of machine after the two training.
After Sale Service
We have very strong technical team, and provide one more year quality guarantee for whole machine, include the mechanical unit and electric unit service, and provide the constant service and technical support and machine soft update, we will help customer solve the problem by video or face to face on time. also provide the dedicated solution in bearing industry and surface grinding industry.